Our Accessibility Statement

At The Black Diamond Tours, we are committed to making our tours and services welcoming and inclusive for everyone. We believe that sacred and historic sites should be accessible to all, and we continually work to identify and remove barriers that may prevent participation.

Our Approach to Accessibility

We understand that accessibility needs vary from person to person. We aim to accommodate a wide range of mobility, sensory, and cognitive requirements across our tours, communications, and booking process.

Accessibility Adjustments

Website Accessibility

Our website is designed with accessibility in mind and is regularly tested for compatibility with screen readers, keyboard navigation, and other assistive technologies.
If you encounter any difficulty using our site, please let us know so we can improve your experience.

Tour Accessibility

Some of our tours include outdoor or historic locations with uneven ground or limited step-free access. We provide detailed information in advance so you can make informed decisions.
We are happy to accommodate foldable wheelchairs and other mobility aids where possible—please contact us in advance so we can plan accordingly.
Our team is trained to offer respectful assistance and can adapt certain elements of the tour to meet individual needs when feasible.

Communication & Support

Itineraries and brochures are available in alternative formats (such as large print or digital PDF) upon request.
Support workers, interpreters, or companions are welcome on all tours—please notify us during booking if special arrangements are needed.

Get in Touch

If you have any questions, specific requirements, or feedback regarding accessibility, we encourage you to contact us. We are happy to assist and will make every reasonable effort to accommodate your needs.